Bright Ideas

Lawtech startup Reclamador.es takes negligent companies to task

  • Spain
  • 4 min read
  • Nov 14, 2019
  • By Emanuela Ferraro

Image: Shutterstock

Reclamador.es’ team of top-notch lawyers has seen a 98% success rate in their fight for consumers’ rights, though scaling up has been difficult

Among the European countries, Spain has the third highest number of flight cancellations and delays, occurrences where passengers are entitled to refunds of between €250 and €600, depending on the flight distance. Lawtech company Reclamador.es was founded in 2012 to defend the consumer rights of these passengers, 90% of whom are unaware of their consumer rights in the first place and, so, do not file any claims.
Pablo Rabanal, CEO and founder of the crowd-complaining consumer claims platform, said: “The idea came to me after I’d been scammed by many telecommunications compani...

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Edited by Celine Lim

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