Solving the last-mile problem of absent recipients that frustrates many e-commerce and delivery companies, the Citibox mailbox-plus-app solution lets customers collect their shopping 24/7.
Why
Costly last-mile gap
Logistics companies face extra costs when couriers make repeated delivery trips because of absent customers.
Limited delivery options
Retailers normally offering delivery services are large and/or online setups, not local bakeries.
Delivery requests, expectations mismatch
Couriers and customers often risk unhappy interactions because of unpredictable requests, behaviours, and conflicting schedules.
Market
$28 billion
Estimated spending in e-commerce in Spain for the year 2017. Six out of 10 Spaniards buy online at least once a month
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