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On-demand

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  • DATABASE ( 58 )
  • INSIGHTS ( 22 )

Using a motorcycle taxi network as its backbone, Gojek is a one-stop app for everything on-demand – transport, courier, food delivery, even massage and house cleaning. Payment via cash or GoPay, an e-wallet that can be used for Gojek services and other payments.

App, website for on-demand booking of domestic services: cleaning, laundry, dry-cleaning, postnatal care, appliance and furniture cleaning/maintenance. Cleaners are trained and wear uniforms; procedures are standardized. Users can browse their profiles online, including age, skill-sets, experience, customer ratings/comments. Regular customers combining services can buy a stored value card.

Book cleaners, babysitters, carers, maternity matrons and other domestic help via Ayilaile’s website, app, call center, physical stores and social networks (Weibo, WeChat). Its experienced agents can handle the whole hiring process for customers. Every service staff has at least 12 testimonials, passed 14 tests and a 24-hour simulation training.

Daojia lets diners order food from its partner restaurants via its app, website and call center, and delivers the meals for RMB 6. Restaurants pay a 15–20% commission.

On-demand meal, grocery (under Dianwoda) and other items local delivery service. Order by app, website, phone; delivery under 40 minutes. Charges RMB 5–12 per order within a 2km radius, plus RMB 2 for every extra km clocked.

On-demand auto maintenance services with supporting physical stores. Book via website, hotline or WeChat. Two experienced mechanics are sent each time, and issue a standardized report, plus video recording, of the 45-minute maintenance session. Ebaoyang has also diversified into “Yangche Qianbao” (literally, “car maintenance wallet”), a wealth management fintech platform.

App for booking pet grooming, washing and other services by trained groomers. The online platform also answers pet health-related queries and connects users with nearby pet lovers. Offline, it has its own pet shops providing higher-end services and a pet groomers training school. Offers cloud SaaS for pet shops too.

Besides caregivers, healthcare specialists and medical deliveries; Insan Medika also provides ambulances, airport helpers and in-flight nurses to Indonesians seeking medical treatments abroad. The human resources platform also has nannies to accompany youngsters while travelling for medical or educational purposes. Clients get discounts from its online pharmaceutical e-store partner.

On-demand car maintenance, repair, rescue, washing, detailing services by in-house technicians and/or partner workshops. Includes insurance, video recording of servicing, three-month after-service warranty. Available 24/7, via app and hotline.

One-stop online-to-offline platform (app, national hotline, brick-and-mortar centers) for hiring home and personal services by trained personnel in 13 categories – cleaning, childcare, elderly care, repairs, etc. Also supplies fresh organic fruits and vegetables and daily home necessities, with home delivery. Members get preferential rates and prices.

Hire a chef via app, WeChat, phone. Idachu (“Love the Chef”) offers set-meal options (RMB 99–159) for the cooking service, plus customized menus for banquets, special occasions; supply of ingredients is optional and charged separately. Chinese regional and foreign cuisines available. Chefs have 5-star, minimum five years’ experience.

Ele.me (which means “Hungry?” in Chinese) is an on-demand meal delivery app connecting diners with eateries/restaurants. For eateries, Ele.me provides the software and technology for their order management, billing and tracking needs. It is also their fresh foods supplier (under “Youcai”). Ele.me also runs Fengniao (“Hummingbird), an intracity courier service.

On-demand home and personal services mobile-based platform offering cleaning, babysitting, personal grooming, relocation and freight. Via app, website and hotline. Service staff are trained by the company. Membership packages with preferred rates available in 30 Chinese cities.

Online platform for booking a traditional Chinese massage (tuina) in Beijing, onsite or in-store. Its location-based system shows the nearest available therapists and salons, their charges, ratings, distance, etc.Tuina is a therapeutic form of massage practiced in China for more than 2,000 years.

Direct point-to-point intra-city courier delivery guaranteed in under 90 minutes within 10km. Book via app, website or WeChat; with real-time tracking service. Charges by weight and distance, with a RMB 9 minimum charge.

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