Quick, reliable on-demand auto maintenance service with shorter wait times than mainstream auto repair stores, and standardized practices and pricing.
Why
Popular 4S stores monopoly
4S (sales, service, showrooms, spare parts) stores are expensive to run and charge high profits.
Unpredictable service
More affordable services at China’s many mom-and-pop auto aftermarket shops are often unreliable.
Market
RMB 600 billion–800 billion
Current value of China's auto aftermarket sector; seen to grow to RMB 1 trillion by 2020, with internet/O2O-based businesses rapidly gaining market share.
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