Online shopping surged by 138% in the first week of the Covid-19 lockdown in Spain in March, the start of an unprecedented boom in online shopping – and demand for home delivery. Caught off guard, last-mile logistics companies found themselves near breaking point, as domestic supply chains bore the brunt of unpredictable spikes in orders.
Hampered by centralized management systems, logistics giants were especially handicapped, often unable to respond fast enough. But startups, equipped with lean and agile delivery fleets and processes, stepped in to help the retailers swamped by orders from customers stuck in home confinement for over three months.
Revoolt, a sustainable last-mile logistics startup handling supermarket delivery in five of Spain’s biggest municipalities, was able to build in record time an app for its clients to upload their online catalog and process orders online. Deliveries were also facilitated at the clients’ preferred time slots. As a result, the company gained a 30% increase in orders while only needing to